Returns & Exchanges
We want you to be completely satisfied with your Daniel Simmons purchase, which is why we offer a 14-day return window for all unworn items in their original packaging. Please ensure all tags remain attached and the garment is in its original condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original shipping box or a similar protective mailer, ensuring the packing slip is included inside.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your parcel to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt at our warehouse.